Support
We're here to help
Questions, feedback or a problem with the app? Reach out any time — a real person on the Studaverse team will get back to you.
We usually reply within 1–2 business days.
Frequently asked questions
How do I sign up?
Download Studaverse from the App Store (coming soon), open the app, and create an account with your school email. We'll verify that you're a current student, and then you're ready to explore the marketplace, jobs, events and community.
Who can use Studaverse?
Studaverse is for verified students at Carleton University, University of Ottawa and Algonquin College. Verifying student status keeps the community safe, local and relevant to campus life.
How do I report a problem or another user?
You can report a listing, message or user directly in the app using the report option on their content. You can also email us at hello@studaverse.com with details and we'll look into it as quickly as we can.
How do I delete my account?
You can delete your account any time from Settings → Account → Delete account inside the app. This permanently removes your profile and listings. If you have trouble, email hello@studaverse.com from your registered address and we'll take care of it for you.
Still need a hand?
Can't find what you're looking for? Email us and we'll get back to you within 1–2 business days.
hello@studaverse.com